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How Can We Help You?

FAQ

  • Q Are we able to make our own designs produced?

    A Of course, this is our main business. You provide us the designs and we produce them for you in demanded sizes, colors, and quality.
  • Q How much do the custom products cost?

    A Our prices always depend on the total quantity of your order. More simply, the price will decrease when the order quantity increases.
     
    If you would like to get exact pricing, we need quantity, quality, and packaging information of the required products.

  • Q How long does the production take?

    A We do our best to ensure that you receive your order as fast as possible. After confirmation of your order, the goods are usually ready to shipment between 4-7 weeks.
     
    Please note that during the holiday season (July/August), delivery times can be longer than usual.

  • Q Can you advise the terms of payment?

    A By irrevocable L/C at sight, By T/T: 30% deposit, 70% balance before the shipment.
  • Q Can you send me a sample to evaluate the quality?

    A Yes,we can send the sample to you to show our design and quality.
    Sample cost and freight can be negotiated

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Add: No.223 Fengxiang Road , Tongxiang, Zhejiang, China

Postcode: 314500
Email: staroon@staroon.com

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